Skip to content

Contact Gardencup Customer Service

Gardencup Phone Numbers and Emails

Customer Service Number:

  • (214) 753-4930
Call customer service
Send Message

General Info:

  • (972) 842-4002

Gardencup Emails:

General Info
marketing@gardencup.com
Marketing Inquiries

Gardencup Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Gardencup Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Gardencup is (214) 753-4930. 99% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.

  • Be prepared for the call as Gardencup may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.

View full overview ›

How to Contact Gardencup?

Most Popular Number:

(214) 753-4930
Total calls: 147 Issues resolved: 17 Last call: Mar 8, 2026

The Gardencup customer service phone number is (214) 753-4930. If you have general inquiries, please call (972) 842-4002 to talk to one of the company representatives and get assistance. Gardencup support agents can advise you on how to build your salad pack, provide details on catering services, share information about gift cards and discounts, and assist with a wide range of other consumer issues and concerns. Additionally, you can contact the company by phone to share your experience and leave a review.

The Gardencup email address for customer support is yourfriends@gardencup.com. If you are interested in contacting the marketing department, shoot a note to marketing@gardencup.com. As an alternative to reaching out to the company via email, consumers can send their messages via the Gardencup website.

If you want to contact the company online, you can do so via email, the Gardencup website, and social media platforms. To submit a message via the website, you need to visit the “Help Center” page and click on the “Contact Us” button below. Then, fill out the form and press the “Send” button. Please note that the company is currently experiencing a high contact volume, which may cause a delay in reviewing and addressing your inquiry. Those who prefer sending messages on social media can follow the Facebook or Instagram link at the bottom right of any Gardencup website page and forward their inquiry to the company. For more convenience, you can find multiple helpful articles in the “Help Center” section of the page, and it’s recommended to look through the articles first, as they may have the answer you are looking for.

PissedConsumer Club

Contact Information

Gardencup Website:

Gardencup Help Center:

Corporate Office Address:

Gardencup LLC
4849 Greenville Ave., Ste 100
Dallas, Texas 75206
United States

Gardencup Customer Service Reviews

3.2 / 5
Average
Caryn S Wcf
I’m unable to cancel my subscription
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I tried on my phone, on the computer and I called! I am unable to cancel this is terrible customer service!!! Im very unhappy!!

Christy B Eyi
Edit upcoming delivery
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Customer service representative informed of issue trying to change upcoming selections. Requested he do it from his end, which he did and sent me a copy of his changes. Great resolution to the problem!

Summary of Gardencup Customer Service Calls

149 TOTAL
CALLS
01:33 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gardencup?

Shipping and Delivery Question:

  • “Shipping”
  • “I want a special delivery”
  • “Delivered to wrong address”

Activation/ Cancellation Question:

  • “Want to cancel”
  • “I cancel a delivery date and you still took the money out of my account even though it shows cancellation for that date”
  • “Cancel my order”

Payments and Charges Question:

  • “Billed serveral times”
  • “Reimbursement”
  • “Order reimbursement”

Request for Information Question:

  • “Requesting a delivery”
  • “To confirm cancellation of my subscription”
  • “Need confirmation”

Product/ Service Question:

  • “Product ordered”
  • “Order all wrong and received too many”
  • “Product not delivered”

Staff Question:

  • “Customer Service”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Changing order asap”

Other Question:

  • “Keep scamming me”
  • “Issue with order”
  • “Didn’t receive co firmstion”

Compare Gardencup Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Gardencup? What happened? What can we help you with?
Submit review Don't show this popup